JOB POSTING: Tax Credit Property Manager

Job Requirements:

• High School Diploma or GED; Bachelor’s Degree in Administration, Social Work or related field preferred
• Must have two (2) years computer and data entry experience and a minimum of five (5) years Housing Property Management and Leasing experience (tax credit knowledge preferred)
• Must have good mathematical skills and working experience
• Must have knowledge of Housing Choice Voucher (HCV) and Section 9 (Public Housing) Programs
• Ability to maintain good, accurate, detailed, organized, auditable Property Management records
• Basic working knowledge of laws relating to Fair Housing, landlord-resident relationships, leases, and contractual relationships
• Ability to supervise and give direction to staff
• Ability to speak and write effectively, including ability to speak in public before groups of people
• Ability to deal with residents in a fair but firm and effective manner
• Ability to identify and solve problems including both resident-related problems and property-related problems
• Ability to be on 24-hour property management emergency callback
• Ability to obtain Low Income Housing Tax Credit Compliance and Section 9 Rent Calculation, within three (3) months of accepting position

Job Responsibilities and Duties:

• Process requests for rent adjustments in accordance with established procedures, including obtaining verifications, entering information into computer in a timely manner, etc.
• Assist the Finance Director with budget preparation
• Responsible to implement all HUD Regulations and incorporate changes to the Policy
• Plans, develops, and implements policies and procedures covering admission and continued occupancy of Housing Credit Programs
• Maintains a minimum occupancy level of 98%; however, strives to maintain 100% occupancy at all times
• Must maintain current knowledge of Regulations as they pertain to Public Housing, Eligibility, Occupancy, and Fair Housing Compliance, Housing Choice Voucher (HCV)/Project Based Voucher (PBV), Tax credit
• Develops and presents recommended housing management policies to the Executive Director
• Makes final determination on actions regarding transfers and lease terminations
• Responsible for Annual EIV reports for residents of Section 9 units Housing Credit development
• Assures annual inspections of all units are performed as per HUD Regulations and Management plan
• Responsible for meeting with new residents at move-in to explain, in detail, the lease, schools, emergency and routine maintenance, exterminations, etc.
• Promoting and maintaining good working relations with public and private agencies, and with resident and citizen organizations operating in the community and actively participating when participation will enhance performance
• Responsible for weekly property site inspection to enforce resident obligations to maintain their yards and report any deficiencies to the Maintenance Department
• Assures quality and consistency in operating procedures at all properties, interfaces on a continuing basis with Maintenance Director
• Supervises and provides in-house training and evaluation of immediate staff
• Completes applicant interviews prior to placement
• Responsible for ensuring proper vacating procedures are performed, including scheduling move-out inspections
• Responsible for ensuring vacant units are turned timely
• Timely and effectively reviews and coordinates solution of outcome for resident problems and complaints, disputes, and grievances, or seeking aid of appropriate personnel or other agencies in more difficult cases
• Investigation and follow-up as regards resident fraud and failure to report income, including contacting Welfare Department, Credit Bureau, employers, or other agencies
• Ensures all annual re-examinations are conducted with verified resident income, deductions, and family composition. Re-examinations will be conducted 60-90 days prior to recertification due date; residents will be notified no less than 30 days prior to a rent increase
• Responsible for maintaining concise resident folders, which must include applications, leases, inspections verifications, memos, rules and regulations, meeting, contact sheets, etc. All entries to be in chronological order
• Responsible for all appropriate HUD reports, all accurate and on time; IHCDA/Investor
• Works with Police Department (e.g. Narcotics or Gangs Divisions) Local Mental Health Agency, Battered Women’s Shelter, Child Protective Services, etc. to address problems in individual situations
• Responsible for maintaining uncollected rent percentage at a level of 2% or less of total rents
• Responsible for reviewing and verifying monthly tenant Accounts Receivable Reports
• Responsible for approval of quarterly bad debt write-offs
• Responsible to work with maintenance to ensure all parts needed are ordered
• Responsible for ensuring utility (electric and water) meters are read monthly and billing issued to residents
• Any and all other duties and/or responsibilities as determined by the Executive Director

This is not a full listing of the detailed duties of this position. If additional information is needed please contact the Personnel Office at (219) 853-6501.