JOB POSTING: Tax Credit Property Manager

CATEGORY: Job Posting, News, Personnel


Hammond Housing Authority

Job Title:

Tax Credit Property Manager

Date Requested:

May 9, 2023

Date Needed:



$43,000.00 annually full-time

Job Requirements:

  • High School Diploma or GED; Bachelor’s Degree in Administration, Social Work or related field preferred
  • Must have two (2) years computer and data entry experience and a minimum of five (5) years Housing Property Management and Leasing experience (tax credit knowledge preferred)
  • Must have good mathematical skills and working experience
  • Must have knowledge of Housing Choice Voucher (HCV) and Section 9 (Public Housing) Programs
  • Ability to maintain good, accurate, detailed, organized, auditable Property Management records
  • Basic working knowledge of laws relating to Fair Housing, landlord-resident relationships, leases, and contractual relationships
  • Ability to supervise and give direction to staff
  • Ability to speak and write effectively, including ability to speak in public before groups of people
  • Ability to deal with residents in a fair but firm and effective manner
  • Ability to identify and solve problems including both resident-related problems and property-related problems
  • Ability to be on 24-hour property management emergency callback
  • Ability to obtain Low Income Housing Tax Credit Compliance and Section 9 Rent Calculation, within three (3) months of accepting position

Job Responsibilities and Duties:

  • Process requests for rent adjustments in accordance with established procedures, including obtaining verifications, entering information into computer in a timely manner, etc.
  • Assist the Finance Director with budget preparation
  • Responsible to implement all HUD Regulations and incorporate changes to the Policy
  • Plans, develops, and implements policies and procedures covering admission and continued occupancy of Housing Credit Programs
  • Maintains a minimum occupancy level of 98%; however, strives to maintain 100% occupancy at all times
  • Must maintain current knowledge of Regulations as they pertain to Public Housing, Eligibility, Occupancy, and Fair Housing Compliance, Housing Choice Voucher (HCV)/Project Based Voucher (PBV), Tax credit
  • Develops and presents recommended housing management policies to the Executive Director
  • Makes final determination on actions regarding transfers and lease terminations
  • Responsible for Annual EIV reports for residents of Section 9 units Housing Credit development
  • Assures annual inspections of all units are performed as per HUD Regulations and Management plan
  • Responsible for meeting with new residents at move-in to explain, in detail, the lease, schools, emergency and routine maintenance, exterminations, etc.
  • Promoting and maintaining good working relations with public and private agencies, and with resident and citizen organizations operating in the community and actively participating when participation will enhance performance
  • Responsible for weekly property site inspection to enforce resident obligations to maintain their yards and report any deficiencies to the Maintenance Department
  • Assures quality and consistency in operating procedures at all properties, interfaces on a continuing basis with Maintenance Director
  • Supervises and provides in-house training and evaluation of immediate staff
  • Completes applicant interviews prior to placement
  • Responsible for ensuring proper vacating procedures are performed, including scheduling move-out inspections
  • Responsible for ensuring vacant units are turned timely
  • Timely and effectively reviews and coordinates solution of outcome for resident problems and complaints, disputes, and grievances, or seeking aid of appropriate personnel or other agencies in more difficult cases
  • Investigation and follow-up as regards resident fraud and failure to report income, including contacting Welfare Department, Credit Bureau, employers, or other agencies
  • Ensures all annual re-examinations are conducted with verified resident income, deductions, and family composition. Re-examinations will be conducted 60-90 days prior to recertification due date; residents will be notified no less than 30 days prior to a rent increase
  • Responsible for maintaining concise resident folders, which must include applications, leases, inspections verifications, memos, rules and regulations, meeting, contact sheets, etc. All entries to be in chronological order
  • Responsible for all appropriate HUD reports, all accurate and on time; IHCDA/Investor
  • Works with Police Department (e.g. Narcotics or Gangs Divisions) Local Mental Health Agency, Battered Women’s Shelter, Child Protective Services, etc. to address problems in individual situations
  • Responsible for maintaining uncollected rent percentage at a level of 2% or less of total rents
  • Responsible for reviewing and verifying monthly tenant Accounts Receivable Reports
  • Responsible for approval of quarterly bad debt write-offs
  • Responsible to work with maintenance to ensure all parts needed are ordered
  • Responsible for ensuring utility (electric and water) meters are read monthly and billing issued to residents
  • Any and all other duties and/or responsibilities as determined by the Executive Director

This is not a full listing of the detailed duties of this position. If additional information is needed please contact the Personnel Office at (219) 853-6501.

Hiring will be done in accordance with Hammond City Ordinance #8620 as it pertains to the residency requirement.
Position will be posted internally only from May 9, 2023, until May 15, 2023. If the position is not filled internally it will be held open for external applications an additional ten (10) days. The position will remain posted until filled or no more than 10 days.