City of Hammond | Sewer Maintenance Department | Sanitary District

Sanitary District - Sewer Maintenance Department

Staff

	Scott Mitchell, Superintendent
	Pat Curotto, Clerk

5009 Calumet Avenue
Hammond. IN 46327
219-853-6405 ext. 3
Office hours: M-F 7:00am to 3:30pm
Scott Mitchell can also be reached via email at : smitchell@hammondsd.com

The HSD Sewer Maintenance Department is responsible for cleaning and repairing approximately 400 miles of Hammond sewers. The system is a mixture of sanitary, storm and combined sewers ranging in diameter from 8 inches to 129 inches. There are approximately 5,000 manholes, 12,000 drainage structures, and 70 regulating chambers.

In an effort to help residents better understand who to call when they have a question or problem. We have included the following table outlining the Sewer Department's responsibilities. Although, we may not be able to solve all problems, we help guide residents to the person or department who can help them.

WHAT WE DO

Repair cave-ins of city sewer structures
Locate, clean and televise city mains, basin, and drain tiles, and/or structures
Repair, rebuild and install basins, drains, manhole structures and tiles
Respond to standing water complaints and take care of the problem if it applies to one of our structures
We assist other city departments when needed with such things as water main breaks, street water problems, Haz-Mat calls, drug house demolitions, street reconstructions and other tasks
We assist Munster by providing emergency services to them as requested.
Someone is on call 24 hours a day, 365 days a year. They can be reached by dialing 853-6405 - Ext. 3 (After Hours 853-6405 - Ext.555)
Although we may not be able to solve all problems, we help guide residents to the person or department who can help them.

WHAT WE DON'T DO

Repair cave-ins of basins, drains, and their tiles on a State Highway To report a problem on a State Highway, call (949-7865)
State highways in Hammond include: Chicago Ave., Calumet Ave., Indianapolis Blvd., Sheffield from Gostlin to Chicago & Gostlin from Sheffield to State Line
Address spills or odor complaints
These are handled by the Pretreatment Dept. of the Hammond Sanitary District
Call Jeff Massey, Pretreatment Coordinator (853-6412 - Ext. 524)
Any plumbing inspections (tap-ins) for residents or contractors
These are handled by the Plumbing Inspector (853-6316)
Problems with Pumping Stations, lakes or streams are handled by the Collection System supervisor, Jose Porras (853-6624)
Locate residential and commercial sewer lines, or repair or rod internal plumbing & lateral lines
Sewer User Fees - handled by Sanitary District
Streets in apartment complexes - handled by the management of the complex, except for Columbia Center.
Alley ponding & garage flooding due to elevation of alley - handled by the Hammond Street Dept/Engineer's Office (853-6336)
Sump Pumps - handled by the Sanitary District
Valve Box/Covers - handled by Water Department (853-6421)

In an effort to help residents better understand the causes of basement flooding and sewer back-ups, the Hammond Sewer Department has compiled an on-line version of their Property Owner's Guide to Floodproofing. If you would like a printed copy of the Guide, please call 219-853-6405 ext. 3 and request that one be mailed to you.

If you need assistance:

Please call 219-853-6405 - Ext. 3, and provide the following information:
After hours call 853-6405 - Ext.555

Full name
Address
Phone number
Description of problem

Office Hours are M-F 7:00am to 3:30pm
If you call after hours (or during lunch from 11:30-12:30), please follow the instructions on the phone message and a Sewer Dept. staff member will respond to the complaint. There is someone on call 24 hours a day, 365 days a year to respond to problems.